1. Поиск магазина |
3-5 (86%) |
6-7 (80%) |
1 (92%) |
3-5 (86%) |
2 (88%) |
3-5 (86%) |
6-7 (80%) |
4 (85%) |
2. Внешний вид магазина |
4 (97%) |
7 (89%) |
1-3 (100%) |
6 (93%) |
1-3 (100%) |
1-3 (100%) |
5 (96%) |
1 (96%) |
3. Внутреннее состояние
магазина |
2-3 (95%) |
6 (89%) |
5 (91%) |
2-3 (95%) |
7 (82%) |
4 (94%) |
1 (96%) |
2 (92%) |
4. Начало
взаимодействия/приветствие |
2 (71%) |
1 (79%) |
3 (68%) |
5 (65%) |
4 (67%) |
7 (59%) |
6 (61%) |
6 (67%) |
5. Выявление потребностей |
1 (77%) |
3 (70%) |
2 (73%) |
4 (69%) |
5 (65%) |
7 (54%) |
6 (61%) |
6 (67%) |
6. Формирование предложения |
1 (79%) |
2 (71%) |
4 (66%) |
3 (68%) |
5 (63%) |
7 (55%) |
6 (59%) |
9 (65,8%) |
7. Принятие решения |
1 (87%) |
3-4 (68%) |
2 (72%) |
3-4 (68%) |
5 (63%) |
6 (55%) |
7 (48%) |
8 (66%) |
8. Завершение взаимодействия |
1 (73%) |
2 (63%) |
4 (56%) |
5 (52%) |
3 (58%) |
6 (47%) |
7 (39%) |
10 (55%) |
9. Внешний вид и дисциплина
сотрудников |
1-2 (97%) |
1-2 (97%) |
3 (91%) |
5 (89%) |
7 (80%) |
4 (90%) |
6 (83%) |
3 (90%) |
10. Общее впечатление от
визита |
1 (95%) |
2-3 (85%) |
2-3 (85%) |
5 (68%) |
6-7 (65%) |
4 (73%) |
6-7 (65%) |
5 (76%) |
Средний результат по компании
(2008 год) |
1 (86%) |
2 (80%) |
3 (79%) |
4 (77%) |
5 (73%) |
6 (71,4%) |
7 (70,5%) |
77% |
Средний результат по компании
(2007 год)* |
1 (89%) |
2 (80%) |
4 (74%) |
5 (71%) |
6 (67%) |
3 (79%) |
7 (63%) |
75% |